FAQs

1. What is Covitect?
Covitect is your go-to online store for a wide range of products, including men's and women's clothing, pet supplies, home decor, and health & beauty products. We strive to provide quality items that enhance your lifestyle.

2. How can I contact Covitect?
You can reach us via email at contact@covitect.store for any inquiries or assistance.

3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure payment options. Please refer to the checkout page for specific payment options available.

4. How do I place an order?
To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your order.

5. How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected during checkout. You will receive a confirmation email with tracking information once your order has shipped.

6. What is your return policy?
We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact us within [insert number of days, e.g., 30 days] for a replacement or refund. Refer to our Return Policy for more details.

7. Do you offer exchanges?
Yes, we offer exchanges for items that are defective or incorrect. Please reach out to us within [insert number of days] of receiving your item to initiate the exchange process.

8. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment.

9. What if I have an issue with my order?
If you encounter any issues with your order, please contact us at contact@covitect.store, and we will do our best to resolve the issue promptly.

10. Where can I find updates on promotions and new products?
To stay updated on our latest promotions, new products, and exclusive offers, subscribe to our newsletter or follow us on social media.